Genuinely awful attempting to attach with anyone to the cellphone. Automatic voice prompts are hyper unique and never valuable to initiate the conversation. Because my receiver was broken, I had been place by way of for the Mend Division after a twenty minute maintain. She told me I would like to hold up and contact once again and visit Sales simply because I want to acquire anything. She was struggling to transfer me or give me an extension to the department.
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Hello, Sagar, Thank you for reaching out to us in this article on Google and sharing your encounter. We know how vital outstanding shopper assist is usually.
Hello there, Thank you for supplying your feed-back on Google. Acquiring been told they could not activate a cellular phone, so you had scheduled appointment for one more day is upsetting.
Went in to obtain a new mobile phone and also have it activated to my account. A younger employee was encouraging someone and requested what we wanted. I explained to him what mobile phone I desired to acquire and activate on my account. He stated that he was off in quarter-hour so he wouldn’t have time to activate a cellphone on my system, totally comprehensible. He referred to as A different coworker up and advised him what I essential and he said I'm not activating another cellular phone today into a plan.
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Hi there, Thanks for achieving out and supplying your suggestions. We have been saddened to hear that you just experienced a damaging working experience concerning our prices. We do offer you rate matching as per our internet site. That being mentioned, we would love to doc your working experience and assistance any way we could.
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After i named yet again, immediately after A different fifteen minute maintain time, I used to be able to speak to your assistance particular person in the Philippines that advised me to call the 312 variety as that's the Chicago locale. She also was unable to transfer me to any person. I have not struggled so tricky to GIVE my organization to an area right before - incredibly let down at how lousy the customer care more than the cellphone is.
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